FREQUENTLY ASKED QUESTIONS

How do I track my order?
How many servings of tea are in your smallest package (2oz)?
How long can I store loose tea at home before it goes bad?
What shipping methods do you use?
Do you ship to Canada?
Do you ship to outside of the US and Canada?
My order arrived damaged or incomplete. What should I do?
How do I make a return or exchange?
I used to be a Townshend’s Tea customer and I miss their tea selection. Do you sell the same tea?
What happened to Townshend’s Tea Houses?
Your website is brilliant! Who designed it?