FREQUENTLY ASKED QUESTIONS

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Your website is brilliant! Who designed it?
What shipping methods do you use?
My order arrived damaged or incomplete. What should I do?
Do you ship to outside of the US and Canada?
Do you ship to Canada?
How do I track my order?
How do I make a return or exchange?
What are your packaging and handling options for sending gifts?
I used to be a Townshends’s Tea customer and I miss their tea selection. Do you sell the same tea?
What happened to Townshend’s Tea Houses?
How long can I store loose tea at home before it goes bad?
How many servings of tea are in your smallest package (2oz)?